Privacy Policy

Effective date 12 April 2023

Shield Phisher Pty Ltd (ACN 634317025), hereafter referred to as the Company, is an Australian Company. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and applications.

Please note that this Privacy Policy only applies to the MonkPhish Pro product. Other products offered by MonkPhish have different Privacy Policies.

Topics:

What data do we collect?

Our Company collects the following data:

How do we collect your data?

You directly provide the Company with most of the data we collect. We collect data and process data when you:

How will we use your data?

Our Company collects your data so that we can:

Our applications allow users to create and share their own content on the platform. The account owner is responsible for moderating their own content, ensuring it complies with our content guidelines and applicable laws. The Company reserves the right to remove or disable any content that violates our guidelines or policies, or that we believe is inappropriate or objectionable. The Company is not responsible for the content that users post on the platform and do not endorse any opinions expressed in user-generated content.

How do we store your data?

The Company securely stores your data in Australia, the United States of America, and within the European Union to enable the fastest and easiest access to the Company’s services and applications. We do not send unencrypted data across the open internet and encrypt all our data stores. We also restrict access to the data to appropriately trained and vetted employees and contractors of the Company.

The Company will keep your Personal identification information for the duration of you subscribing to and/or maintaining an account to access our services, products, and applications. Once this period ends, the Company will remove your Personal identification information from our systems. The Company will keep financial records of any transactions you make with the Company for a period of seven financial years (1 July to 30 June) subsequent to the financial year in which the transaction occurred. This ensures our compliance with Australian taxation laws. After this period ends, we will securely delete and/or destroy this data.

Your personal information may be transferred to, stored, and processed in countries outside of your own, including the United Kingdom, European Union, United States, and Australia, where our servers are located. By using our websites and applications, you consent to the transfer of your personal information to these countries. The Company takes appropriate steps to ensure that your personal information is adequately protected in accordance with this Privacy Policy and applicable data protection laws. If you are located in the European Economic Area or the United Kingdom, acknowledge that your personal information may be transferred to the United States of America and Australia, which may have different data protection laws than those in your own country. We rely on Standard Contractual Clauses or Binding Corporate Rules to transfer your personal information between these regions, where required. By using our websites and applications, you consent to the transfer of your personal information between these regions.

How do we use data from third-party APIs?

The Application uses third-party APIs that you connect to improve your experience in using the application. The application uses this data to critical functionality of the application and it is used to verify connected accounts.

The Application's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Marketing

The Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop the Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, you can click the unsubscribe link in the email or edit your preferences in your Profile Settings here: https://pro.monkphish.com/app/settings/profile

What are your data protection rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

You can request that we delete your account in your Settings here: https://pro.monkphish.com/app/settings

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites and applications, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Company uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, our website and application features may not function as a result.

Privacy policies of other websites

The Company’s website and applications contain links to other websites. Our privacy policy applies only to the Company’s website and applications, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 March 2023.

The Company may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When the Company updates this Privacy Policy, it will post the updated version on its website, and revise the 'Last Updated' date at the top of this page. If the Company makes significant changes to the Privacy Policy that materially alter practices with respect to the personal information previously collected from you, the Company will provide notice and obtain your consent as required by law. The Company encourages you to review this Privacy Policy periodically to stay informed about the Company;s privacy practices.

How to contact us

If you have any questions about the Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Contact us at: https://monkphish.com/contact

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office if you live in the European Union:

Data Protection Commission
21 Fitzwilliam Square South, Dublin, D02 RD28, Ireland
https://forms.dataprotection.ie/contact